Voice Quality Check Trend
| Name | Voice Quality Check Trend |
| Description | Displays the number of conversations on the selected time scale where the voice quality score is below a configurable threshold. The data is collected from the recorded conversations database, based on the configured filtering and grouping options. |
| Filters |
|
| Voice Quality Score | Defines the voice quality score threshold, only conversations with a voice quality score less or equal then the configured value will be displayed. |
| Group By |
|
| Drill Down | By clicking on a data point on the chart, the user is redirected to the search page showing the list of conversations for the selected data point. |
| Sample |  |
For detailed information on the configuration options, see Widget configuration.