Groups Evaluation Summary
Category: Quality Management Reports
Description
The Groups Evaluation Summary report shows aggregated information for each group, providing the data collected from scorecards. The report summarizes average score values, number of evaluations, etc.
Filter options
| Agent | Only evaluations for the selected agent(s) will be displayed |
| Evaluated by | Only evaluations for the selected evaluator(s) will be displayed |
| Evaluation form | Only evaluations for the selected evaluation form(s) will be displayed |
| Evaluation project | Only evaluations for the selected evaluation project(s) will be displayed |
| Groups | Only evaluations for the selected group(s) will be displayed |
| Score | Only evaluations for the selected score(s) will be displayed |
| Question | Only evaluations containing the selected answer(s) for selected question(s) will be displayed. |
Information
- Query Interval
- Print Date
- Record Count
- User
- Group Name
- Number of Agents in Group
- Number of Evaluations
- Average Score
Charts
- Groups Average Scores Comparison Chart
Report sample
