Call Activity Details

Category: Call Activity Reports

Description

The Call Activity Details report shows detailed call activity information, providing the data collected from recorded calls database. The report details various available information from the call record including call date, duration, phone numbers, names, etc.

Filter options

Call directionOnly calls for the selected call direction(s) will be displayed
Called party nameOnly calls for the selected called party(s) will be displayed
Called party numberOnly calls for the selected called party(s) will be displayed
Caller party nameOnly calls for the selected called party(s) will be displayed
Caller party numberOnly calls for the selected called party(s) will be displayed
Media file nameOnly calls for the selected media file(s) will be displayed
Recording serverOnly calls for the selected recording server(s) will be displayed
Source platform

Only calls for the selected source platform(s) will be displayed (Filter is AVAILABLE IN VERSION 9.6.13 OR LATER )

Information

  • Query Interval
  • Print Date
  • Record Count
  • User
  • Start Date, Time
  • Duration
  • Caller Party Number, Name
  • Called Party Number, Name
  • Direction
  • End

Charts

  • None


Report sample