The system offers speech transcription to allow searching in voice conversations. Refer to the corresponding guides to understand the capabilities, language support, limitations and license requirements for each. |
The following table provides a brief overview of the options:
| Speech Transcription | |
|---|---|
Technology | Large Vocabulary Continuous Speech Recognition (LVCSR) |
Languages | 48 languages |
Recognize persons, product, and company names with good accuracy | Yes, with limitations* |
| Trained for financial services | No |
Storage requirement | Small, compressed text file |
Recognition/Indexing time | Moderate |
Search | Very Fast |
View context | Yes |
| Text analytics | No |
| Requires 3rd party servers | No |
* Might require phonetic boosting or language customization