Unidentified Enterprise Alert

Content

Alert: <ALERT_ERROR>
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: <ID>
Time: <TIME> (UTC)
Severity: <SEVERITY>

Description:
#DESCRIPTION#
Alert attributes:
#CUSTOM_ATTRIBUTES#

 

Cause

This alert is sent if recording from non-provisioned tenant/enterprise is processed.

Resolution

If you receive such an alert, please contact the support service and send the log files of the related service(s).

Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files (x86)\Verba\log) folder on each server.