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SMS Processing Error Alert

Content

Alert: <ALERT_ERROR>
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: <ID>
Time: <TIME> (UTC)
Severity: <SEVERITY>

Description:
Call processing error. <Information>
Alert attributes:
#CUSTOM_ATTRIBUTES#

Cause

This alert is sent if the SMS Recorder Service encountered some error during SMS processing.

Resolution

If you receive such an alert, please contact the support service and send the log files of the related service.

Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server. 

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