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This document describes our standard online training services.

Scope of Training Services

This chapter describes what is, and what is not included in our standard training services.

What is included

  • written discussion of your special requirements for the training

  • English language online training session using Cisco Webex or Microsoft Skype for Business (and Lync)

  • up to 5 students

  • up to 2 hours

  • actual user interface training executed in your already deployed Verba system

What is NOT included

  • notification/booking with participants - your team is responsible to inform your participants
  • on-site training
  • training recording

How to book your training

Book your training by selecting the appropriate training session on the Verba Services booking site at

Training hours

Training shall be pre-scheduled and is available on weekdays between:

  • US EST: 7 AM - 5 PM
  • US CST: 7 AM - 4 PM
  • US PST: 7 AM - 2 PM
  • EU CET: 8 AM - 8 PM
  • UK BST: 8 AM - 8 PM
  • UAE AST: 11 AM - 8 PM
  • China/Hongkong/Singapore/Sydney
    CST/HKT/SGT/AEST: 3 PM - 10 PM

For timezones not listed here, please use the nearest time zone and convert the given time period.