Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.

Available in version 8.3 and later


Participant Sets allow users to search for recorded conversations by a predefined list of users or extensions.Overview

Participant sets can be shared with other users via user groups.



Use Participant Set

Allows using participant sets.
Participant Set

Grants access to creating or sharing participant sets:

  • no access: the The user is not allowed to create or share participant sets.
  • Define Users: with With this permission, the user can create Participant Sets, but can't share them with other users.
  • Define & Share: users Users with this permission can create and share Participant Sets.