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Available in version 8.3 and later

Overview

Participant Sets allow users to search for recorded conversations by a predefined list of users or extensions.Overview

Participant sets can be shared with other users via user groups.

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PermissionDescription

Use Participant Set

Allows using participant sets.
Participant Set

Grants access to creating or sharing participant sets:

  • no access: the The user is not allowed to create or share participant sets.
  • Define Users: with With this permission, the user can create Participant Sets, but can't share them with other users.
  • Define & Share: users Users with this permission can create and share Participant Sets.

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