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Direct Upload Policy
Upload Policy
Place of executionRecording ServerRecording Server
Suitable for Large VolumesYes, recommendedYes
Data Types and Source PlatformsAny


Database Query / File BasedFileFile and Database Query

Conversation Type

Source Platform

2N Source


User AssignmentYes (policy filter configuration)Yes (user/extension configuration)
Audit LogYesYes
Configurable ScheduleNoNo
RetentionSet only on the user levelCan be set on the policy level and on the user level

What happens when there is a record with no matching policy?