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API

Zoom API Limit (Business+)

Usage

Estimation

Phone

/phone/recordings

https://marketplace.zoom.us/docs/api-reference/zoom-api/phone/getphonerecordings

20 req. / secondImportUsed in every policy scheduling, multiple times if call count is high. Safe estimate per policy run: max(Recorded calls since last run / 300; 1) * 4

/phone/call_logs

https://marketplace.zoom.us/docs/api-reference/zoom-api/phone/accountcalllogs

40 req. / second

Daily limit of 60,000 requests/day shared by heavy & resource-intensive APIs.
CDR reconciliationUsed in every policy scheduling, multiple times if call count is high. Safe estimate: max(Total calls since last run / 300; 1) * 4
Meeting

/archive_files

https://marketplace.zoom.us/docs/api-reference/zoom-api/archiving/listarchivedfiles

60 req. / secondImportUsed in every policy scheduling, multiple times if Meeting count is high. Safe estimate per policy run: max(Recorded meetings since last run / 300; 1) * 4

/metrics/meetings/{meetingId}/participants

https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/dashboardmeetingparticipants

20 req. / min. second

Daily limit of 60,000 requests/day shared by heavy & resource-intensive APIs.
Both import and CDR reconciliationImport: Used once per archived meeting on Zoom side, might call multiple times in rare cases, safe estimate: archived meeting * 2

Reconciliation: Used once per total meetings in the whole tenant, might call multiple times in rare cases, safe estimate: total meeting * 2

/metrics/meetings

https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/dashboardmeetings
20 req. / min. second

Daily limit of 60,000 requests/day shared by heavy & resource-intensive APIs.
CDR reconciliationUsed in every policy scheduling, multiple times if Meeting count is high. Safe estimate per policy run: max(Total meetings since last run / 300; 1) * 4

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