Verint Financial Compliance (Capture)
(formerly Verba)
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Step 15 - Repeat steps 12-14 for every Microsoft Teams Export API connection.
Step 16 (Optional) - Set the additional Export API query settings:
| Setting | Description |
|---|---|
| Export API Batch Length in Hours | The number of hours of chat queried retroactively. |
| Export API Query Delay Timer (seconds) | The time delay used in the chat queries. This delay is required because the file attachments are usually not available immediately for download. |
Step 17 - Save the changes by clicking on the icon.
Step 17 18 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.
Step 1819 - Click on the Service Control tab.
Step 19 20 - Start the Verba Unified IM Recorder Service by clicking on the icon.
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