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Additionally, another SQL script must be executed on the Verint CentralContact database. This script is located at c:\Program Files\Verba\tomcat\webapps\verba\WEB-INF\verintmig\verintmig-download\verba-verint-ewarecalls.sql or verba-verint-centralcontact.sql, or can be downloaded from the Verba UI at the Verint Migration Source Database configuration page.

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Step 5 - The Data / Verint Migration menu item will be visible when the logged-in user has Verint Migration permission.


Source

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Databases

The menu opens the list of the Verint Migration Source Databases. In most cases, there will be one Source Database, but the system allows migrating from multiple databases.

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