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TypePoliciesDescriptionExecuted OnExecuted By

Data Retention

Upload

Moves conversation related files (media, metadata file, etc.) from the Recording Servers to the configured storage target.

Recording Server

or Media Repository / Application Server

Storage Management Service
Archive in DB and Move MediaMoves database records to the archive table to reduce database load and moves conversation related files to the configured storage target.Media Repository / Application ServerStorage Management Service
Archive in DBMoves database records to the archive table to reduce database load.Media Repository / Application ServerStorage Management Service
Move MediaMoves conversation related files to the configured storage target.Media Repository / Application ServerStorage Management Service
Copy MediaCopies conversation related files to the configured storage target and keeps the original copies. Recommended for moving data from a WORM storage target where records are still under retention and cannot be deleted (or moved) to another storage target. It can also be used to dual archive recordings.Media Repository / Application ServerStorage Management Service
DeleteDeletes all conversation data including database records and related files on the storage target. Generally, it is not recommended to use the delete policy for data retention, instead, the Data retention configuration should be used.Media Repository / Application ServerStorage Management Service
File VerificationVerifies the existence of conversation related files on the storage targets.Media Repository / Application ServerStorage Management Service
Increase Retention PeriodIncreases the data retention period for the conversations.Media Repository / Application ServerStorage Management Service
Delete Communication Policy EventsDeletes the communication policy events (ethical wall audit log).Media Repository / Application ServerStorage Management Service
Deduplicate RecordingsDeduplicates recordings for certain integrations in case of 2N recording.Media Repository / Application ServerStorage Management Service
ExportExports conversations to the configured export target

Media Repository / Application Server

or Recording Server (Direct Export)

Storage Management Service
Advanced IM ExportProvides export functionality specified to Microsoft Teams ChatMedia Repository / Application ServerStorage Management Service

Data Processing

Encrypt and Sign

Encrypts and/or signs conversation related files.

Recording Server

or Media Repository / Application Server

Storage Management Service
Voice Quality CheckChecks voice quality on audio and video recordings.Recording Server
or Media Repository / Application Server
Storage Management Service
TranscodeTranscodes audio or video files to different formats.Media Repository / Application ServerStorage Management Service
TranscriptionTranscribes audio conversations.

Speech Analytics Server

or Media Repository / Application Server

Speech Analytics Service

Data Import

Data Import

Imports different data into the system

Recording Server
or Media Repository / Application Server
Import Service

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