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Once the compliance policy is set, create the users and the extensions on the Verba side. This can also be done via Active Directory Synchronization. The extensions have to match the Azure AD object ID of the users (not the User Principal Name or email address).

Selective recording rules can only also be applied to record calls/meetings where there is an external participant or the meeting was scheduled, etc. For more information see Microsoft Teams selective recording settings.

Adding a Verba Tab to Microsoft Teams

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