The Many-to-Many relation, used by the trader voice specific data model, is supported by 2 types of records in the database:
- CDR-only: CDR-only records contain CDR information and reference to one or more media-only records
- Media-only: One media-only record is shared across multiple CDR-only records (channel mixing, TPO recording)
The trader voice data model is available for the following trader voice integrations:
- IPC Unigy
- BT IPTrade
- Cloud9 (Call Data API)
This data model allows storing a single copy of the media in case of mixed recording channels or TPO based recording where multiple calls/sessions are referencing a single media entry.