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Service

Alert name

Severity

Trap OID

Event IDResolved by

Verba Storage Management Service

Policy Error Error1.3.6.1.4.1.39067.101.0.11001Policy Continues
Policy ContinuesCritical1.3.6.1.4.1.39067.101.0.21002-
Policy FinishedWarning1.3.6.1.4.1.39067.101.0.31003-
Centera Privileged Delete AllowedCritical1.3.6.1.4.1.39067.101.0.41004-
PolicyVQErrorError1.3.6.1.4.1.39067.101.0.51005-
VerintMissingAgentAssociationsCritical1.3.6.1.4.1.39067.101.0.61006-

Verba Passive Recorder Service

CaptureDown

Critical1.3.6.1.4.1.39067.102.0.12001CaptureUp

CaptureUp

Critical1.3.6.1.4.1.39067.102.0.22002-
CallProcErrorError1.3.6.1.4.1.39067.102.0.32003-

Verba Legacy Cisco Central Recorder Service

JTAPIServiceDownCritical1.3.6.1.4.1.39067.103.0.13001JTAPIServiceUp
JTAPIServiceUpCritical1.3.6.1.4.1.39067.103.0.23002-
CallProcErrorCritical1.3.6.1.4.1.39067.103.0.33003-

Verba Cisco JTAPI Service

CUCMDownFatal1.3.6.1.4.1.39067.104.0.14001CUCMUp
CUCMUpCritical1.3.6.1.4.1.39067.104.0.24002-
Verba Dial-in Recorder ServiceCallProcErrorError1.3.6.1.4.1.39067.105.0.15001-
Verba General Media Recorder ServiceCallProcErrorError1.3.6.1.4.1.39067.106.0.16001-

Verba Avaya Recorder Service

AESDownFatal/Critical1.3.6.1.4.1.39067.107.0.17001AESUp
AESUpCritical1.3.6.1.4.1.39067.107.0.27002-
MediaRecDownFatal1.3.6.1.4.1.39067.107.0.37003MediaRecUp
MediaRecUpCritical1.3.6.1.4.1.39067.107.0.47004-
CallProcErrorFatal1.3.6.1.4.1.39067.107.0.57005-

 Verba Legacy Cisco UC Gateway Recorder Service

XCCServiceDownCritical1.3.6.1.4.1.39067.108.0.18001XCCServiceUp
XCCServiceUpCritical1.3.6.1.4.1.39067.108.0.28002-
CallProcErrorCritical1.3.6.1.4.1.39067.108.0.38003-

Verba Cisco MediaSense Connector Service

ConnectionDownCritical1.3.6.1.4.1.39067.109.0.19001ConnectionUp
ConnectionUpCritical1.3.6.1.4.1.39067.109.0.29002-
CallProcErrorCritical1.3.6.1.4.1.39067.109.0.39003-
Verba Screen Capturing ServiceConnectionDownCritical1.3.6.1.4.1.39067.110.0.110001ConnectionUp
ConnectionUpCritical1.3.6.1.4.1.39067.110.0.210002-
CapturingErrorCritical1.3.6.1.4.1.39067.110.0.310003-

Verba SfB/Lync Call Filter Service

RecorderTimeout Critical1.3.6.1.4.1.39067.111.0.111001RecorderBack
RecorderBack Critical1.3.6.1.4.1.39067.111.0.211002-
LyncDown Critical1.3.6.1.4.1.39067.111.0.311003LyncUp
LyncUp Critical1.3.6.1.4.1.39067.111.0.411004-
LyncInactive Critical1.3.6.1.4.1.39067.111.0.911009-
MediaCollectorTimeout Critical1.3.6.1.4.1.39067.111.0.511005MediaCollectorBack
MediaCollectorBack Critical1.3.6.1.4.1.39067.111.0.611006-
AnnouncementTimeout Critical1.3.6.1.4.1.39067.111.0.711007AnnouncementBack
AnnouncementBackCritical1.3.6.1.4.1.39067.111.0.811008-
CallProcessingErrorError1.3.6.1.4.1.39067.111.0.1011010-
ConfigurationErrorCritical1.3.6.1.4.1.39067.111.0.1111011-

Verba SfB/Lync IM Recorder Service

 
Lync filter downCritical1.3.6.1.4.1.39067.112.0.112001Lync filter up
Lync filter upCritical1.3.6.1.4.1.39067.112.0.212002-

Verba Node Manager Agent

RegistrationFailedFatal1.3.6.1.4.1.39067.113.0.113001RegistrationReady
RegistrationReadyFatal1.3.6.1.4.1.39067.113.0.213002-

Verba CDR Importer Service

ImportFailureCritical1.3.6.1.4.1.39067.114.0.114001-
RecordFailureError1.3.6.1.4.1.39067.114.0.214002-
RecheckFailureCritical1.3.6.1.4.1.39067.114.0.314003-
MediaLengthMismatchError1.3.6.1.4.1.39067.114.0.414004-

Verba Centile Connector Service

DiskAccessCritical1.3.6.1.4.1.39067.150.0.150001-
DatabaseAccessDownCritical1.3.6.1.4.1.39067.150.0.250002DatabaseAccessUp
DatabaseAccessUpCritical1.3.6.1.4.1.39067.150.0.350003-
UnidentifiedEnterpriseCritical1.3.6.1.4.1.39067.150.0.450004-
CallProcessingErrorCritical1.3.6.1.4.1.39067.150.0.550005-
Verba Unified Call Recorder ServiceRecProviderDownCritical1.3.6.1.4.1.39067.115.0.115001RecProviderUp
RecProviderUpCritical1.3.6.1.4.1.39067.115.0.215002-
MediaRecDownWarning1.3.6.1.4.1.39067.115.0.315003MediaRecUp
MediaRecUpWarning1.3.6.1.4.1.39067.115.0.415004-
JTAPIServiceDownCritical1.3.6.1.4.1.39067.115.0.515005JTAPIServiceUp
JTAPIServiceUpCritical1.3.6.1.4.1.39067.115.0.615006-
CallProcErrorError1.3.6.1.4.1.39067.115.0.715007-
SipTrunkDownCritical1.3.6.1.4.1.39067.115.0.815008SipTrunkUp
SipTrunkUpCritical1.3.6.1.4.1.39067.115.0.915009-
RecorderOverloadBeginWarning1.3.6.1.4.1.39067.115.0.1015010RecorderOverloadEnd
RecorderOverloadEndWarning1.3.6.1.4.1.39067.115.0.1115011-
RecorderStandbyBeginWarning1.3.6.1.4.1.39067.115.0.1215012RecorderStandbyEnd
RecorderStandbyEndWarning1.3.6.1.4.1.39067.115.0.1315013-
RecordingDirectorDownWarning1.3.6.1.4.1.39067.115.0.1415014RecordingDirectorUp
RecordingDirectorUpWarning1.3.6.1.4.1.39067.115.0.1515015-
IPCCTIPassiveError1.3.6.1.4.1.39067.115.0.1615016-
IPCCTIActiveError1.3.6.1.4.1.39067.115.0.1715017IPCCTIPassive

Verba Cisco Compliance Service

IMPNodeUpCritical1.3.6.1.4.1.39067.116.0.116001-
IMPNodeDownFatal1.3.6.1.4.1.39067.116.0.216002IMPNodeUp
MessageQueueThresholdFatal1.3.6.1.4.1.39067.116.0.516005-

Verba Media Collector and Proxy Service

RecorderUpCritical1.3.6.1.4.1.39067.117.0.117001-
RecorderDownCritical1.3.6.1.4.1.39067.117.0.217002RecorderUp
LyncFilterUpCritical1.3.6.1.4.1.39067.117.0.317003-
LyncFilterDownCritical1.3.6.1.4.1.39067.117.0.417004LyncFilterUp
RecorderOverloadBeginWarning1.3.6.1.4.1.39067.117.0.517005RecorderOverloadEnd
RecorderOverloadEndWarning1.3.6.1.4.1.39067.117.0.617006-
RecorderStandbyBeginWarning1.3.6.1.4.1.39067.117.0.717007RecorderStandbyEnd
RecorderStandbyEndWarning1.3.6.1.4.1.39067.117.0.817008-
CallProcErrorError1.3.6.1.4.1.39067.117.0.917009-
Verba Web Application Service   FailedLoginWarning1.3.6.1.4.1.39067.118.0.118001-
ApplyACLFailedError1.3.6.1.4.1.39067.118.1.118101-
ApplyCommPoliciesFailedError1.3.6.1.4.1.39067.118.1.218102-
ADSyncErrorError1.3.6.1.4.1.39067.118.2.118201ADSyncExecutedOK
ADSyncExecutedOKInfo1.3.6.1.4.1.39067.118.2.218202-
Could not send license usage to RLSError1.3.6.1.4.1.39067.118.1.318103-
Data Management Policy Created Notification1.3.6.1.4.1.39067.118.3.118301-
Data Management Policy Updated Notification1.3.6.1.4.1.39067.118.3.218302-
Data Management Policy Deleted Notification1.3.6.1.4.1.39067.118.3.318303-
Verba SMS Recorder ServiceSMS-C connection upCritical1.3.6.1.4.1.39067.119.0.119001-
SMS-C connection downCritical1.3.6.1.4.1.39067.119.0.219002SMS-C up
Verba SfB/Lync IM Filter ServiceRecorder connection downCritical1.3.6.1.4.1.39067.120.0.120001Recorder connection up
Recorder connection upCritical1.3.6.1.4.1.39067.120.0.220002-
Lync connection downCritical1.3.6.1.4.1.39067.120.0.320003Lync connection up
Lync connection upCritical1.3.6.1.4.1.39067.120.0.420004-
Lync connection inactiveCritical1.3.6.1.4.1.39067.120.0.520005-
Call Processing errorError1.3.6.1.4.1.39067.120.0.620006-
Configuration errorError1.3.6.1.4.1.39067.120.0.720007-
Verba SfB/Lync Ethical Wall ServiceAnnouncement connection downCritical1.3.6.1.4.1.39067.121.0.121001Announcement connection up
Announcement connection upCritical1.3.6.1.4.1.39067.121.0.221002-
Lync connection downCritical1.3.6.1.4.1.39067.121.0.321003Lync connection up
Lync connection upCritical1.3.6.1.4.1.39067.121.0.421004-
Lync connection inactiveCritical1.3.6.1.4.1.39067.121.0.521005-
Call Processing errorError1.3.6.1.4.1.39067.121.0.621006-
Configuration errorError1.3.6.1.4.1.39067.121.0.721007-

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