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Column

Column Name

Description

Value requirements/rules

1

User name

Full name of the user, e.g. used in searches.

Required
Maximum 64 characters

2

Login ID 

Login name of the user.

Required
Maximum 32 characters
Only alphanumeric, @ and . (dot) - you can use email address

3

Language

Language of the user interface.

The following valid values apply:
en, hu, de, fr, fr_CA

4

E-mail address
 

Email address of the user, used to send requested call information to the user.

Maximum length: 128

5

Valid From yyyy.mm.dd

First date when the user can login. By default a user can not see calls on associated extensions before this date.

The following date formats can be used:
yyyy.mm.dd
yyyy-mm-dd
yyyymmdd

If the field is empty, current date is used.

6

Phone Mapping

List of phone numbers / Extensions associated with the user.

Semicolon separated list of one phone numbers or URIs (e.g. SIP address)
If an Extension does not exist it is created using the Recording Mode field (see below)

7

Password (MD5 Hash)

MD5 hash of the user's password.

If empty, the login name is used as password
E.g use an online MD5 calculator to calculate it. 

8

Change Password at Next Login

Forces users to change their password when they next log in to the system.

1 - password must be changed
0 - no password change required

9GroupsList of Groups where the user is a member.
 
Semicolon separated list of Group names
If a Group does not exist it is created 
10Role API NamesList of Roles associated with the user.Newline (Alt + Enter in Excel) separated list of Role names.
E.g.:

r_system_supervisor
r_user_administrator
r_superuser
r_system_administrator
r_standard_user

11Recording ModeDefines how the phone numbers listed in the Phone Mapping field should be recorded.
 
full - records in always-on mode
on-demand - records on-demand
manual - records controlled
no - do not record
12Time ZoneTime Zone of the user (e.g. used for displaying time in searches)
 
Time Zone ID. You can find the timezone IDs on the web interface under Administrator / User on any user configuration page. Use the ID in the second half of the timezone you see in the drop-down list.
E.g. if you see "GMT+01:00 - Europe/Stockholm" to Time Zone ID to be used in this field is "Europe/Stockholm".
13CRM User IDCustomer Relationship Management user Identity Number.

Optional
Leave blank or enter the user's Customer Relationship Management ID number. 

14ModalitiesDefines the recorded modality for the extension. Only the configured modalities will be recorded for the extension.

The following valid values apply:

file_share
im
poll
screen
share
sms
video
voice
whiteboard

15DirectionsDefines the recorded directions for the extension. Only the configured directions will be recorded for the extension.

The following valid values apply:

all
conference
external
federated-in
federated-out
incoming
internal
outgoing

1816custom0Custom user fields. For more information visit this page.



Optional
1917custom1
2018custom2
2119custom3
2220custom4
2321Prompt InboundPlay Audio Notification for PSTN Inbound Calls.1 - enabled
0 - disabled
2422Prompt ConferencePlay Audio Notification for Conference Calls.1 - enabled
0 - disabled
2523Inbound FileAudio Notification File for PSTN Inbound Calls.E.g.:
This_Call_Is_Being_Recorded.wma
2624Conference FileAudio Notification File for Conference Calls.E.g.:
This_Meeting_Is_Being_Recorded.wma 
2725Conference MessageIM Notification for Conference Calls.

E.g.:

This meeting is being recorded.

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