This article describes the data retention policies management policy with the Copy Media action.
Copy Media policies provide a way to relocate your the conversation media files from their primary existing storage location to another storage (for archiving purposes) with leaving a copy on the original location also. The policy allows copying media files in cases when the original media files must be kept for some reason or cannot be moved because the files are on a WORM storage under retention. Once the policy moves the files to the new storage target, the records in the database will be linked to the new location, while the original copy will not be referenced in any way in the system. This means that the system will no longer manage the original copies and will not apply any policies including data retention or offer playback and download.
You can define a storage target (previously created) to copy the media files to and a set of filters to specify which conversations should this policy be executed on.
A Copy Media policy will only copy the actual files in the file system, it will not mark the conversations as archived in the Verba database. This means that from the perspective of the Verba Web interface (particularly searching for calls) this process has no visible impact at all.
To create a Copy Media Policy, follow the steps below: