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Step 2 - Configuring Verba for IP Trade recording

Step 3 - Add the recorded extensions users / traders to Verba.

 This This can be done manually (Extension list) or using Active Directory Synchronization. In case of IP Trade recording, instead of configuring the SIP addresses and directory numbers as recorded extensions, the agent user / trader IDs have to be configured. When adding (or synchronizing) the agent user IDs, the Type setting of the extensions has to be set to User/Agent ID. For TPO-based recording the name of the TPO has to be added as a recorded extension.