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The conversation audit log contains all events related to a specific conversation including both user actions (playback, download, etc.) and data management policy actions (upload, archive, export, etc.).

The administrator and/or the system administrators can access the Conversation Audit Logs upon initiating a Search on a conversation and opening the Conversation Details screen.

 

 

Click on the View Conversation Audit Logs link on the top right corner of the Conversation Details window. The following picture shows a sample audit log:

The log can be exported into Excel, RTF and PDF formats for further use.