- Quick Reference Guide
- User Guide
- Administration Guide
- Quality Management Guide
- Ethical Wall Guide
- Advanced Compliance Guide
- Speech Analytics Guide
- Reporting and Dashboard Guide
- Operation and Maintenance Guide
- Deployment Guide
- Integration Guide
Release Notes Site
The latest Verba release is Verint Verba 9.6 (see latest documentation).
We are also maintaining archived versions of documentation of earlier releases since 7.0.
Verba publishes one new major release roughly every ~18 months. New minor versions including new features and fixes are release approximately every ~4-6 months. Service releases are published every ~1-2 months containing fixes.
At releases.verba.com you can see:
- the old release notes
- release notes for the current release
- in-progress release notes for the upcoming public build, that shows changes not yet published, this gives you the possibility to peek into the progress of the latest bug fixes and improvements
Our version numbers consist of three parts: <major version>.<minor version>.<service release number>.<build number> (e.g. 22.214.171.1245). The build number can become fairly large, since we are automatically building new versions of the entire software platform multiple times every week, so our testing and integration teams can work with the latest updates.
|Version||Release date||End of Sale||End of Support|
|5.0||Q2 2010||Q3 2012||Q3 2014|
|6.0||Q2 2012||Q4 2013||Q4 2015|
|7.0||Q3 2013||Q1 2015|
Extended until 31st October 2017
|9.0||Q4 2017||3 months after the next major release||2 years after end of sale, |
but minimum 3 years after release date
This information might change with 9-12 month notice. If you would like to get notifications, please contact email@example.com.
Verba supports each major release for a minimum 36 months, during this period customers with valid maintenance agreement are eligible for minor updates and bug fixes for the specified version.
Actual release dates can be found on our release notes site at releases.verba.com.