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Network

The following table provides detailed instructions on each configuration setting:

Configuration Parameter Name

Description

Verba Web Application HTTP Port

HTTP port of the Verba Web Application server. Changing this parameter does not change the HTTP port on Verba Web Application, but it is used by various Verba Recording System functions. This value shall match the HTTP port set in Verba Web Application server.xml configuration file, which is located under C:/Program Files/Verba/tomcat/conf folder. After changing this file you have to restart the service.

Password policy

Various settings for rules applied to passwords.

The following table provides detailed instructions on each configuration setting:

Configuration Parameter Name

Description

Minimum Password Length

Defines the minimum length of the password fields in the system. The setting applies for all users configured on the web interface.

Passwords Expire after (days)

Defines the number of days, after which the passwords expire in the system. This setting only applies for users where this feature is enabled. 0 means that the password never expires.

Passwords Must Include Capital Letter

Password phrases must include at least one capital letter or not. The setting applies for all users configured on the web interface.

Passwords Must Include Numeric Character

Password phrases must include at least one numeric character or not. The setting applies for all users configured on the web interface.

Passwords Must Include Special Character

Password phrases must include at least one special character or not. The setting applies for all users configured on the web interface.

Password History Count

Defines how many passwords will be stored for each user. Password history prevents users from changing their passwords to ones that they have used in the past. If the value equals to 0, it means that password history is disabled. The setting applies for all users configured on the web interface.

User lockout policy

When enabled the user lockout settings automatically locks users out after a certain number of incorrect login attempts.

The following table provides detailed instructions on each configuration setting:

Configuration Parameter Name

Description

User Lockout Attempts Threshold

The lockout threshold can be set to any value from 0 to 999 (attempts). If the lockout threshold is set to zero, users will not be locked out due to invalid logon attempts. Any other value sets a specific lockout threshold. The setting applies for all users configured on the web interface.

User Lockout Threshold Reset After (minutes)

This value represents how long a user will be locked out after unsuccessfully logging into the system. By default, the lockout threshold is maintained for 30 minutes, but any value can be set from 1 to 99,999 minutes. The setting applies for all users configured on the web interface.

Authentication

Available Authentication Modes

For more information on the subject, refer to the Login article.

Configuration Parameter Name

Description

Verba Login and Password
Authentication Enabled
For information on this feature, refer to the Login article.
Windows Login and Password
Authentication Enabled
For information on this feature, refer to the Login article.

Single Sign-On Enabled

Enables or disables the usage of the Single sign-on feature on the web interface. The Windows domain users can access the web interface without additional authentication. The system matches the domain user ID with the Verba login ID. The Verba Media Repository server has to be part of the domain.

Single sign-on

The Verba Recording System supports Windows Domain authentication and provides single sign-on (SSO) authentication for the web application.

The system also supports custom SSO authentication with 3rd party solutions. For more information, see Single Sign-On overview.

The following table provides detailed instructions on each configuration setting:

Configuration Parameter Name

Description

Strip Domain Information from Login ID

If enabled, the system will not use the Windows domain information during the single sign-on process. Practically it means, that the users - configured in the Verba system - do not contain the domain information in the login ID.

Domain User Account FormatIf the Windows domain information is used during the single sign-on process (the Strip Domain Information from Login ID setting is disabled), then the users - configured in the Verba system - have to contain the domain information. This setting allows users to select the way the domain information is stored in the login ID in the Verba system.
Allow Single Sign-On for System AdministratorsEnables or disables the single sign-on feature for system administrators. If disabled, the users with system administrator privileges are not allowed to authenticate using the single sign-on functionality.

Reporting

Configuration settings for the Verba Reporting module.

The following table provides detailed instructions on each configuration setting:

Configuration Parameter Name

Description

Allowed Reporting Interval Start Time

Start time value for allowed reporting time period in hour: minute format.

Allowed Reporting Interval End Time

End time value for allowed reporting time period in hour: minute format.

Scheduled Reports Folder

Directory where the report scheduler service saves reports to.

Enable External Reporting Database

Enable or disable external reporting database. If enabled the system will connect to an external Verba reporting database according to the settings below. If disabled the system will use the default database connection parameters for reporting.

External Reporting Database Name

Name of the database.

External Reporting Database Hostname or IP Address

Hostname or IP address of the external Verba Recording System reporting database.

External Reporting Database User Name

Database user name for reporting database login.

External Reporting Database Password

Database user password for reporting database login.

Active Directory Synchronization

Media Utility

Recording Announcement

HTTP Business API

Conference Invitation

Provisioning API

Secondary Recording Servers

Playback

Phone Number Masking

Miscellaneous

Miscellaneous settings for the Verba Web Application.

The following table provides detailed instructions on each configuration setting:

Configuration Parameter Name

Description

HTTP Access Enabled

HTTP access enabled or disabled in Verba Web Application is enabled. This setting does not have any effect on services (e.g. Verba XML Services), which are available only through HTTP.

Font Setting

The name of the font used on the entire web interface. The following valid values apply: Arial, Arial Narrow, Tahoma, Verdana, etc.

Event Log Purging Threshold (days)

If this value is set to greater than 0, then a process deletes all event log entries older than the defined value on each day. If the value is set to zero, the deletion will be disabled.

Default List Page Size

The number of listed records on one page.

Maximum Active Sessions

Defines the maximum number of simultaneous user sessions for the Verba Web Application. If a new user tries to log in after the value is reached, the user will be rejected. Verba XML service sessions are not counted.

Maximum Query Rows

Sets the maximum number of rows to retrieve in the result set of the call lists (results of the search screen).

Support Site URL

URL of the support site, which is available as a link in the menu of the web interface.

Click2Dial Enabled

Enable or disable Click2Dial feature.

Cisco Unified Communications Manager IP Address or Hostname

IP address or Hostname of the Cisco Unified Communications Manager. This parameter is used in the Click2dial feature.

Video Transcoding EnabledIf this setting is turned on, users are able to initiate video transcoding jobs in the Verba Player. This video transcoding function enables to convert VF (Verba Media Format) files to standard Windows Media Video (WMV) files.
Hide Menu Item(s)Comma(,) separated list of menu items, which has to be disabled on the web interface.
Record URL Clipboard Copy in Search List EnabledIf this setting is turned on, call lists will include an icon, which allows to copy the URL pointing to the given call to the client computer's clipboard.
Display Alert after Clipboard Copy DisabledIf this setting is turned on, the system will NOT display an alert message if an UTL pointing to a call is copied to the client computer's clipboard.
Publishing EnabledIf this setting is enabled, the users are able to publish and share recordings and other users can access these records through the Verba Publishing Server. The default URL of this server: http://x.x.x.x/verba/pub
Exported Call File Name Format

Defines the filename convention used when the user downloads multiple calls from the user interface. The following variable fields are available:

[year]
[month]
[day]
[hour]
[minute]
[second]
[caller]
[called]

You can also define meta data fields to be added to the file name: [meta_field] where the 'field' part should be the Field Identifier variable configured as a Metadata Template Field.

You can use any type of other characters to separate the fields. If this parameter is empty, the default setting is applied: [caller]--[called]_[year]-[month]-[day]_[hour]_[minute]

Enable direct download
folder field on export page
Enables the direct download option from the conversation export view.
Conversation export direct
download target folder
When the direct download option is used with conversation export, the conversations are first downloaded to the local drive of the Media Repository by default, and then the user can download from there. Using this configuration setting, this can be changed and another temporary location can be selected.
Send License Email Notifications

Determines when license alerts are sent to the administrators. Available Options:

  • Only On Violation
  • When Approaching the Limit

Wave formatter settings

Configuration settings for the Verba Wave Formatter service.

The following table provides detailed instructions on each configuration setting:

Configuration Parameter Name

Description

Hostname or IP Address of Waveform Service

Hostname or IP address of the Wave Formatter service. It is installed on the Verba Media Repository server by default.

HTTP Port

HTTP port number for accessing the Wave Formatter service.
Sampling RateDefines the number of samples used to draw the amplitude of the audio signal. The value is multiplied by the total number of samples in the audio files.
Call Segment Export CodecCall segments exported are saved using the configured codec.

Recording notification settings

If this feature is enabled than Verba Web Application Server pushes an XML message to the given Cisco phone right after the recording has been started. If the Verba Recording Server cannot reach the Verba Media Repository than this service is not available. All of those IP phones, which receive recording notification messages, must be associated with a Cisco Unified Communications Manager user.

The following table provides detailed instructions on each configuration setting:

Configuration Parameter Name

Description

Recording Notification Display Enabled

Enables or disables the sending of recording notification messages to XML capable IP phones. If this setting is enabled than Verba Web Application Server pushes an XML message to the given phone right after the recording has been started. If the Verba Recording Server cannot reach the Verba Media Repository than this service is not available.

Cisco Unified Communications Manager Push XML User ID

The login name of that Cisco Unified Communications Manager user, which is used to send recording notification messages to XML capable IP phones. All of those IP phones, which will receive these notification messages have to be associated with this user. Alternatively you can enable the Enable CTI Super Provider option for this user (if this option is enabled you do not have to associate the phones to this user).

Cisco Unified Communications Manager Push XML User Password

The password of that Cisco Unified Communications Manager user, which is used to send recording notification messages to XML capable IP phones.

Recording Notification Language

This parameter defines the language used for the recording notification messages. This setting is a global value, the language setting of a given user, does not effect this parameter. Select the desired language from the drop-down list.

Recording Notification Display Timeout

The notification message sent after the recording has been started can be displayed for a given amount of time. This parameter in milliseconds controls this automatic feature. If the value of this parameter less than 0, the notification message is displayed until the user navigates away manually. So, if you would like to disable the automatic deletion of the notification message, enter -1.

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