Verint Financial Compliance (Capture)
(formerly Verba)
Teams subscription is up Alert
Content
Teams subscription is up
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: .124.0.5
Time: <TIME> (UTC)
Severity: Warning
Description:
#DESCRIPTION#
Alert attributes:
#CUSTOM_ATTRIBUTES#
Cause
This alert is sent if the Verba server was unable to connect to Teams, but now the connection is up.
Resolution
If you receive such an alert, please check the network connectivity of the affected Verba server. If there is no internet connection, contact your IT team.
If the connection is up, and the Teams subscription is up alert was not received, please contact the support service and send the log files of the related services - unifiedimrec.log from the Verba server.
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.
Overview
Content Tools