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Category: Conversation Activity Reports

Available in version 8.2 and later

Description

Users Speech Transcript Details report shows speech transcript information for each user over a specified amount of time.

Filter options

Call DirectionOnly conversations for the selected call direction(s) will be displayed.
Media CheckOnly conversations for the selected media check type(s) will be displayed.
To nameOnly conversations for the selected called party name(s) will be displayed
To partyOnly conversations for the selected called party number(s)/address(es) will be displayed
From nameOnly conversations for the selected caller party name(s) will be displayed
From partyOnly conversations for the selected caller party number(s)/address(es) will be displayed
LabelOnly conversations for the selected label(s) will be displayed
GroupOnly conversations for the selected group(s) will be displayed
Recording ServerOnly calls for the selected recording server(s) will be displayed

Information

  • Query Interval
  • Print Date
  • Record Count
  • User
  • Conversation Identifier
  • Start Date, Time
  • Participants
  • Transcript

Charts

  • None

 

Report sample