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We have restructured the menu structure in Verba 9.

The reasons for this change were:

  • too many main items - our menu structure grew a lot throughout the years, we had too many main menu items
  • new functionality - new functionality in our pipeline did not properly fit into the existing structure
  • unclear logic - the old structure included elements that did not properly fit in the menu where they were

The table below helps smooth navigation in the new structure:

Previous Menu StructureLocation in New Menu Structure in v9.0
  
System 
LogoutUser Account -> Logout
Change PasswordUser Account -> Change Password
LicenseSystem -> License
CertificatesSystem -> [Security] / Encryption/Signing Certificates
Database Monitoring 
Database SummarySystem -> [Monitoring] / Database Summary
Database PurgingSystem -> [Monitoring] / Database Purging
Server 
Session MonitorSystem -> [Monitoring] / Session Monitor
Background TasksSystem -> [Monitoring] / Background Tasks
Media TroubleshootingSystem -> [Monitoring] / Media Troubleshooting
Collect Configuration and LogsSystem -> [Monitoring] / Collect Configuration and Logs
Request Server CertificateSystem -> [Security] / Request Server Certificate
Alert ManagementSystem -> [Monitoring] / Alert Management
Audit LogSystem -> [Security] / Audit Log
  
Conversations 
Ongoing ConversationsConversations -> [Views] / Ongoing
Cisco Phone MonitoringConversations -> [Views] Cisco Phone Monitoring
Agent ViewConversations -> [Views] / Agent View
My ConversationsRemoved, go to search and filter for you user account or your assigned extensions/addresses
Important ConversationsRemoved, go to search and filter for Important under Metadata and Markers
Private ConversationsRemoved, go to search and filter for Private under Metadata and Markers
Conversation BufferConversations -> [Views] / On-demand
Manage Shared ItemsConversations -> [Sharing] / Manage Shared Items
View Shared ItemsConversations -> [Sharing] / View Shared Items
Saved QueriesConversations -> [Views] / Saved Queries
Saved query 1Conversations -> [Views] / Saved Queries -> Saved query 1
Participant SetsConversations -> Participant Sets
My ExportsData -> Export
Automatic LabelingData -> [Labels] / Automatic Labeling
  
SearchConversations
  
Compliance 
CasesData -> [Cases] / Manage Cases
Cases in Legal HoldData -> [Cases] / Cases in Legal Hold
Cases Waiting for ApprovalData -> [Cases] / Manage Cases
LabelsData -> [Labels] / Manage Labels
Labels in Legal HoldData -> [Labels] / Labels in Legal Hold
Labels Waitinf for ApprovalData -> [Labels] / Manage Labels
Request Access to Users/GroupsWorkflows -> [Authorization Requests] / Request Access
Request Access to CaseWorkflows -> [Authorization Requests] / Request Access
Request Access to LabelWorkflows -> [Authorization Requests] / Request Access
My RequestsWorkflows -> [Authorization Requests] / Requests
All RequestsWorkflows -> [Authorization Requests] / Requests
Requests to ApproveWorkflows -> [Authorization Requests] / Requests
WorkflowsWorkflows -> [Authorization Workflows] / Workflows
Workflow Message TemplatesWorkflows -> [Authorization Workflows] / Message Templates
  
Policies 
Communication PoliciesCommunication Policies -> [Policies] / Communication Policies
Content PoliciesCommunication Policies -> [Policies] / Content Policies
Notification TemplatesCommunication Policies -> [Tenplates] / Notifications
Disclaimer TemplatesCommunication Policies -> [Tenplates] / Disclaimers
ValidatorCommunication Policies -> Validator
Audit LogCommunication Policies -> Audit Log
Data Management PoliciesData -> [Data Management] / Data Management Policies
Storage TargetsData -> [Data Management] / Storage Targets
Import SourcesData -> [Data Management] / Import Sources
Data ProcessorsData -> [Data Management] / Data Processors
Conversation ImportData -> [Data Management] / Data Management Policies
Conversation ExportData -> Export
List PhrasesConversations -> Speech Search Phrases
Manage PhrasesConversations -> Speech Search Phrases
Speech Indexing (Data Retention)Data -> [Data Management] / Data Management Policies
Automatic LabelingData -> [Labels] / Automatic Labeling
  
Administration 
UsersUsers -> [Administration] / Users
GroupsUsers -> [Administration] / Groups
ExtensionsUsers -> [Administration] / Extensions
RolesUsers -> [Administration] / Roles
Active Directory SynchronizationUsers -> [Management Tools] / Active Directory Synchronization
Bulk User and Extension UpdateUsers -> [Management Tools] / Bulk User and Extension Update
Bulk User ImportUsers -> [Management Tools] / Bulk User Import
Metadata TemplatesSystem -> [Configuration] / Metadata Templates
API KeysSystem -> [Security] / API Keys
Default Conversation List LayoutSystem -> [Configuration] / Default Conversation List Layout
Verba ServersSystem -> [Configuration] / Servers
Configuration ProfilesSystem -> [Configuration] / Configuration Profiles
  
Quality Management 
Show EvaluationsQuality Management -> [Evaluations] / All Evaluations
My EvaluationsQuality Management -> [Evaluations] / My Evaluations
ProjectsQuality Management -> [Configuration] / Projects
FormsQuality Management -> [Configuration] / Forms
SkillsQuality Management -> [Configuration] / Skills
  
DashboardReports -> Dashboard
  
Reporting 
Create New ReportReports -> [Reports] / Create New Report
Report TemplatesReports -> [Reports] / Report Templates
ReportsReports -> [Reports] / Reports
  
Help 
DownloadsUser Account -> Downloads
On-line HelpUser Account -> On-line Help
On-line SupportUser Account -> On-line Support
AboutUser Account -> About
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