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This article provides a description of storage targets and their configuration.

Most data retention policies require a target folder, where the media is moved or copied during execution.
Verba supports a number of storage technologies:

The Verba Storage Management Service is responsible for policy execution. The defined target has to be accessible and writable for the Verba Storage Management Service.

Available actions for storage targets

Storage Target

Move Media


Archive in Database

Archive in Database and Move Media

Notes/License requirements
Media Repository Local DiskYes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick) 
Network Storage (SMB, DFS)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick) 
NetApp SnapLockYes (tick)Yes (tick)Yes (tick)Yes (tick)

No (error)

Yes (tick)Yes (tick)Yes (tick)Delete/Move actions are only available when retention period is over
EMC Isilon SmartLockYes (tick)Yes (tick)Yes (tick)Yes (tick)

No (error)

Yes (tick)Yes (tick)Yes (tick)Delete/Move actions are only available when retention period is over
EMC CenteraYes (tick)Yes (tick)Yes (tick)Yes (tick)No (error)Yes (tick)Yes (tick)Yes (tick)Delete/Move actions are only available when retention period is over
EMC Elastic Cloud StorageYes (tick)Yes (tick)Yes (tick)Yes (tick)No (error)Yes (tick)Yes (tick)Yes (tick)Delete/Move actions are only available when retention period is over
Hitachi Content PlatformYes (tick)Yes (tick)Yes (tick)Yes (tick)No (error)Yes (tick)Yes (tick)Yes (tick)Delete/Move actions are only available when retention period is over
Amazon S3Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick) 
S3 Compatible StorageYes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick) 
Azure StorageYes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Yes (tick)Available using standard SMB, no native API support
IBM Tivoli Storage ManagerYes (tick)Yes (tick)Yes (tick)Yes (tick)No (error)Yes (tick)Yes (tick)Yes (tick)Delete/Move actions are only available when retention period is over
CyberTwice eRecorder HDNo (error)Yes (tick)Yes (tick)Yes (tick)No (error)Yes (tick)Yes (tick)Yes (tick)Delete action is only available if it is enabled on the other end
Bloomberg VaultNo (error)Yes (tick)No (error)No (error)No (error)No (error)No (error)No (error) 
SmarshNo (error)Yes (tick)No (error)No (error)No (error)No (error)No (error)No (error) 
External Verba Media RepositoryYes (tick)Yes (tick)No (error)No (error)No (error)No (error)No (error)No (error) 
SMTPNo (error)Yes (tick)No (error)No (error)No (error)No (error)No (error)No (error) 

O365 Compliance Archive (EWS)

No (error)Yes (tick)No (error)No (error)No (error)No (error)No (error)No (error) 
SFTPYes (tick)Yes (tick)No (error)No (error)No (error)No (error)No (error)No (error) 
Actiance VantageYes (tick)Yes (tick)No (error)No (error)No (error)No (error)No (error)No (error)Voice conversations only
VerintNo (error)Yes (tick)No (error)No (error)No (error)No (error)No (error)No (error)Voice conversations only


Find and list storage targets

Select the Administration / Storage Targets menu item. You can use the search form below the title, to filter data retention policies: just select your filter and click Find.

Creating a storage target

You can create a new storage target policy by clicking on the Add New Storage Target link on the Data Management / Storage targets page. After selecting the link, the following page opens.

The layout of the interface to create your new storage target is determined by the storage technology you are going to be using. Please refer to the individual storage technology guides for instructions on how to configure them.

When you finished configuring your storage target, click Save. After this point, the storage target will be available for use by data retention policies.

Using custom windows credentials at storage targets

In most of the cases, accessing a storage resource on the network requires windows domain credentials. When using a custom credential is required, tick the "Use custom credentials for accessing file share" checkbox, and provide the Login Name (domain\user or UPN) and the Password.

Modifying and deleting storage targets

To edit a storage folder entry, you have to click on the appropriate row of the list showing the registered storage target folders. After clicking on the row, a new page opens automatically. 

To make changes effective, click on the Save button.

When you change the folder of a storage target, it is always your responsibility to move the files in the file system, otherwise, the calls cannot be played back from the web interface.

You can delete the storage target folder by clicking on the Delete button.

License requirements

The use of the following storage targets require add-on licenses:

  • NetApp SnapLock
  • EMC Isilon SmartLock
  • EMC Centera
  • EMC Elastic Cloud Storage
  • Hitachi Content Platform
  • IBM Tivoli Storage Manager
  • Bloomberg Vault
  • Actiance Vantage

If you are using the above, all recorded users should have the user add-on called Verba Add-on Advanced Compliance License.