Overview
Speech transcription automatically creates a searchable, exportable full-text transcript of the audio portion of the recorded conversations. This allows users to identify, investigate and correct compliance and policy breaches.
Supported languages
Currently, the Verint Speech Transcription Engine supports the following languages-accents:
| Arabic-BH | Arabic-EG | Arabic (Gulf) |
| Arabic (Levantine) | Azeri | Bengali |
| Cantonese | Catalan | Czech |
| Danish | Dutch | English-AU |
| English-GB | English (Hong Kong) | English-IN |
| English-MY | English-ZA | English-SG |
| English-US | French-CA | French-FR |
| Georgian | German | Hebrew |
| Hindi | Indonesian | Italian |
| Japanese | Kannada | Kazakh |
| Korean | Malayalam | Mandarin |
| Polish | Portuguese-BR | Portuguese-PT |
| Russian | Slovak | Swedish |
| Spanish-SA | Spanish-SP | Tagalog |
| Tamil | Telugu | Thai |
| Turkish | Ukrainian | Urdo |
Transcription process
The following figure provides an overview of the transcription process.
