Verint Financial Compliance (Capture)
(formerly Verba)
The system offers speech transcription to allow searching in voice conversations. Refer to the corresponding guides to understand the capabilities, language support, limitations and license requirements for each.
The following table provides a brief overview of the options:
| Speech Transcription | |
|---|---|
Technology | Large Vocabulary Continuous Speech Recognition (LVCSR) |
Languages | 48 languages |
Recognize persons, product, and company names with good accuracy | Yes, with limitations* |
| Trained for financial services | No |
Storage requirement | Small, compressed text file |
Recognition/Indexing time | Moderate |
Search | Very Fast |
View context | Yes |
| Text analytics | No |
| Requires 3rd party servers | No |
* Might require phonetic boosting or language customization
Overview
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