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In this configuration, the Verba components (Recording Server and Media Repository) are installed on separated servers. Distributing the system components can increase system capacity and adds multi-site recording functionality to the system. If more than one Recording Server is required (for multi site or increasing recording capacity), each Recording Server records the configured IP phone conversations at their site and uses the same Media Repository as a central database.

Benefits

  • Fully centralized solution with distributable system components.
  • Proven architecture with hundreds of reference sites all around the world.
  • The remote sites or branches are running a lightweight store and forward module called the Recording Server while at the main site, the Media Repository component is installed, which provides centralized storage, playback, administration and archiving.
  • Very low O&M costs due to the centralized management, storage, archiving and playback.
  • WAN failure resilient since the Recording Server components is able to work without the central Media Repository and can synchronize the recorded media when the WAN link is up again. Support for Cisco Survivable Remote Site Telephony (SRST).
  • Support for blade servers and VMware servers for even smaller footprint and lower total cost of ownership (TCO) and increased manageability.
  • Support for video and telepresence, in addition to voice.
  • Extremely flexible and scalable solution to support even hundreds of Recording Servers in a single solution.
  • Secure communications and data transmission among the system components using industry standards like SSL and AES.

Not all types of branch infrastructures are requiring the deployment of recording servers in the branches. Verba Technologies offers various other centralized recording methods, where the recorded media is automatically sent/forked to the recording server at the main site. The Verba Recording System even allows the deployment of a mixed solution, where the various recording methods and architectures are combined in order to support the most versatile requirements of the customers. Contact us to start discussing the best option for your system.

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