Step 1 - Navigate to the System/License menu item.
Step 2 - On the top right corner of the screen click on the Upload License File link.
Step 3 - On the Upload License File screen there are two possibilities:
- Paste License - You can simply copy/paste the received license string.
- Upload License File - Upload the received .lic license file that includes the license string.
Step 4 - If the license string or file is proper and the upload was successful, the Web application will show the updated License Information.
Step 5a - Once the license is uploaded, if the License Activation section shows that the license is activated, there are no further steps.
Step 5b - If the License Activation shows not activated, the license needs activation. There are 60 days to do this. Open a support ticket at connect.verint.com, and send the activation code. The Verba support team will provide an activated license shortly.
Step 6 - If the Verba support team provided the activated license, open the Verba Web Interface, and navigate to the System/License menu again.
Step 7 - On the top right corner of the screen click on the Upload License File link
Step 8 - Upload the activated license.