This article describes the File Verification data management policy.
The File Verification storage policy is implemented to check media inventory and detect missing files. The new policy sends email alerts.
The idea behind this feature is to detect missing recordings that were accidentally removed or deleted from the storage location. The best practices for using it are as follows.
- Configure daily checks for the recordings created the same day, it can detect storage related configuration issues
- Configure weekly or monthly checks for the entire media inventory, run this check during off-hours, you might need to segment the inventory and configure multiple checks
Configuring File Verification policy
To create a File Verification policy, follow the steps below:
Step 1 - Follow the generic policy creation steps described on the following page: Data management policies
Step 2 - Select File Verification as the action
Step 3 - Select your filters to specify which conversations should be checked by this policy
Step 4 - Click on Save. The policy will run periodically