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Overview

The Verint Verba solution includes two dashboard solutions:

  • legacy dashboard capabilities as described in the Legacy dashboards
  • the next generation dashboard framework with better real-time capabilities and usability, described in this guide

The next generation dashboard provides the following capabilities:

  • Unlimited number of user-editable dashboards
  • Reusable built-in dashboards
  • Provides a long list of built-in widget types
  • Security through role-based permission control for widgets types
  • Dashboard sharing with users and groups
  • Drill-down capability, everything is clickable
  • Widgets can be dragged & dropped, resized
  • Widgets can be configured, customized
  • Custom widgets can be created

Sample dashboard