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Call Processing Error Alert

Content

Alert: <ALERT_ERROR>
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: <ID>
Time: <TIME> (UTC)
Severity: <SEVERITY>

Description:
Call processing error. #DESCRIPTION#

Alert attributes:
Call id (OID: .200.5): <CALL_ID>

 

Cause

This alert is sent if a call could not be imported due to a processing error.

Resolution

If you receive such an alert, please contact the support service and send the log files of the related service.

Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files (x86)\Verba\log) folder on each server. 

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