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API throttling limit reached Alert

Content

Alert: API throttling limit reached
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: 14009
Time: <TIME> (UTC)
Severity: Error

Description:
#DESCRIPTION#

Alert attributes:
#CUSTOM_ATTRIBUTES#

Cause

This alert is sent when the throttling is reached in the case of an integration endpoint. The import will stop, and wait till the provided amount of time.

Resolution

Open a support ticket at the Verba support site, so the configuration can be reviewed.

Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server. 

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