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The Verba Passive Recorder service allows you to record SCCP and SIP phones or SIP trunks using packet capturing technology through monitor ports. In order to setup extensions/directory numbers for recording, the monitor port of the switch(es) has to be configured properly and the extension has to be added optionally in the Verba system.

This topic only focuses on the phone administration, there are other mandatory tasks for the complete configuration of the Verba server. For more information, see Passive recorder configuration.

The table below summarizes the necessary steps to add a recorded extension using Passive Recorder:

  Description
1Configure monitor portModify the configuration of the monitor port to include the traffic of the new device. For more information, see Configuring monitor port.
2Configure recorded extension in Verba Recording SystemYou only have to take this step if the Recording Server is configured to record non-configured extensions and/or you want to assign the newly configured extension to a Verba user for search and replay or on-demand recording. For more information, see Creating a Verba Server and see Creating an extension.
3Make test callTest the configuration, by making a call from the phone and play it back in the Verba web interface.
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