- Quick Reference Guide
- User Guide
- Administration Guide
- Quality Management Guide
- Ethical Wall Guide
- Advanced Compliance Guide
- Speech Analytics Guide
- Reporting and Dashboard Guide
- Operation and Maintenance Guide
- Deployment Guide
- Integration Guide
Frequently asked questions
Is this a software or hardware solution?
It is a software-only solution,
server/OS is delivered by our integrator partners.
What server and operating system do I need?
Any standard PC server that runs a Windows Server edition,
see Server sizing and requirements for details.
How much disk space will I need for my conversations?
See Storage requirements.
The documentation for the Verba Recording System comes in a set of documents each targeted to various roles/users of the Verba call recording system.
|Quick Reference Guide|
|Advanced Compliance Guide|
This guide contains articles about the features in Verba that were created specifically to make it possible for organizations to comply with regulatory requirements.
|Quality Management Guide|
The system offers speech transcription to allow searching in voice conversations. Refer to the corresponding guides to understand the capabilities, language support, limitations and license requirements for each.
|Ethical Wall Guide|
The guide explains the Verba Ethical Wall solution. It describes the design, configuration and administration of the solution.
|Operation and Maintenance Guide|
|Reporting and Dashboard Guide|
PDF exports of this knowledge base are available for offline use.
You can get English language technical assistance directly from Verba Technologies or from your system integrator/distributor.