- Quick Reference Guide
- User Guide
- Administration Guide
- Quality Management Guide
- Ethical Wall Guide
- Advanced Compliance Guide
- Speech Analytics Guide
- Reporting and Dashboard Guide
- Operation and Maintenance Guide
- Deployment Guide
- Integration Guide
VFC Capture (Verba) 9.6
© 2021 Verint Systems Inc. All Rights Reserved Worldwide.
The documentation for the Verba Recording System comes in a set of documents each targeted to various roles/users of the Verba call recording system.
|Quick Reference Guide|
|Advanced Compliance Guide|
This guide contains articles about the features in Verba that were created specifically to make it possible for organizations to comply with regulatory requirements.
|Quality Management Guide|
The system offers speech transcription to allow searching in voice conversations.
|Ethical Wall Guide|
The guide explains the Verba Ethical Wall solution. It describes the design, configuration and administration of the solution.
|Operation and Maintenance Guide|
|Reporting and Dashboard Guide|
PDF exports of this knowledge base are available for offline use.
You can get English language technical assistance directly from Verba Technologies or from your system integrator/distributor.