Recording Servers Call Activity Summary

Category: Call Activity Reports

Description

The Recording Servers Call Activity Summary report shows aggregated call activity information for each recording server, providing the data collected from recorded calls database. The report summarizes various available information from the call records including the number of calls, average call duration, etc

Filter options

Call directionOnly calls for the selected call direction(s) will be displayed
Called party nameOnly calls for the selected called party(s) will be displayed
Called party numberOnly calls for the selected called party(s) will be displayed
Caller party nameOnly calls for the selected called party(s) will be displayed
Caller party numberOnly calls for the selected called party(s) will be displayed
Media file nameOnly calls for the selected media file(s) will be displayed
Recording serverOnly calls for the selected recording server(s) will be displayed

Information

  • Query Interval
  • Print Date
  • Record Count
  • User
  • Server Name
  • Calls Recorded
  • Overall Call Duration
  • Average Call Duration

Charts

  • N of Calls By Call Direction
  • Durations By Call Direction
  • Number of Calls By Call Direction
  • Total Call Duration by Call Direction

 

Report sample