Hourly Call Activity Trend
Category: Call Activity Reports
Description
The Hourly Call Activity Trend report shows aggregated call activity information for each hour in a day, providing the data collected from recorded calls database. The report summarizes various available information from the call records including the number of calls.
Filter options
| Call direction | Only calls for the selected call direction(s) will be displayed |
| Called party name | Only calls for the selected called party(s) will be displayed |
| Called party number | Only calls for the selected called party(s) will be displayed |
| Caller party name | Only calls for the selected called party(s) will be displayed |
| Caller party number | Only calls for the selected called party(s) will be displayed |
| Media file name | Only calls for the selected media file(s) will be displayed |
| Recording server | Only calls for the selected recording server(s) will be displayed |
| Source Platform | Only calls for the selected source platform(s) will be displayed (Filter is AVAILABLE IN VERSION 9.6.13 OR LATER ) |
Information
- Query Interval
- Print Date
- Record Count
- User
- Number of calls in each hour in a day
Charts
- None
Report sample
