Phone service

For CUCM Express, only 1 service is available, so choosing Verba Phone Service from the Services List is not necessary,
continue to Current Call screen as your starting.

In case of a different configuration, it might also be necessary to provide Login ID/Password for authentication.

Ongoing calls can be recorded and flagged using the corresponding buttons.

Tags can be added or removed at the group level using Comment Template field - IP Phone Service XML List.
See your group administrator if you would like values modified.

Cisco IP phone quick reference

Phone service